[wpls_grid_row][wpls_grid_column width=”12″]
Customer Education Strategy
“Training is not just about the product, it’s about getting the user to their desired outcome.” – Lincoln Murphy, Founder and Principal at Sixteen Ventures
[wpls_padding left=”38px”]If you’re just starting out on your customer education strategy, or looking to reinvigorate an existing program — I’m here to help. Having built successful customer education programs I know the pitfalls and more importantly the success it can bring! If you know you need customer education but don’t know where to start, let’s talk![/wpls_padding]
[/wpls_grid_column][/wpls_grid_row]
[wpls_grid_row][wpls_grid_column width=”12″]
Education & Training
“The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires.” — William Arthur Ward , Author
[wpls_padding left=”38px”]Need to get yourself or your team up to speed? Here are some of my post popular trainings:
- [wpls_icon icon=”fa-angle-right” size=”16px”] Data Analytics
- [wpls_icon icon=”fa-angle-right” size=”16px”] Data Visualization
- [wpls_icon icon=”fa-angle-right” size=”16px”] Tealium AudienceStream
- [wpls_icon icon=”fa-angle-right” size=”16px”] Tealium Tag Management
[/wpls_padding][/wpls_grid_column][/wpls_grid_row]
[wpls_grid_row][wpls_grid_column width=”12″]
Instructional Design
“Boring and effective are mutually exclusive attributes in learning.” — Michael Allen, Chairman & CEO, Allen Ventures
[wpls_padding left=”38px”]Do your team and/or your customers need training on your product, platform or service? If you’re struggling to package information and knowledge into impactful training, I can partner with you to outline, design and create your courses.
[/wpls_padding][/wpls_grid_column][/wpls_grid_row]
[wpls_grid_row][wpls_grid_column width=”12″]
Information Architecture Strategy & Design
“But good information architecture can do more than just help people find objects and information. It can empower people by making it easier for them to learn and make better decisions.” — Donna Spencer
[wpls_padding left=”38px”]Somebody really said that me. Nobody reads product documentation like a novel and nearly everyone starts with the product documentation when they are trying to figure it out. Both things can be and are true. If you don’t know how structure your product knowledge and just know that you need it, I can help you set the information architecture and even provide technical writing services.
[/wpls_padding]
[/wpls_grid_column][/wpls_grid_row]
[wpls_grid_row][wpls_grid_column width=”12″]
Schedule A Success Session Now
Or, send me a question directly
[wpls_padding left=”38px”]
[/wpls_grid_column][/wpls_grid_row]